You Have Questions, We Have Answers

Get help immediately, if your child is experiencing the following:

  • A danger to themselves.
  • Unable to provide for their own health and safety.
  • Behaviorally or emotionally dysfunctional.
  • In need of diagnostic treatment services that can only be obtained in an inpatient setting.

Vive offers three easy ways to get help for your child.

  • Parents or guardians may call 24 hours a day (435) 703-6470, select option 1, walk-ins are welcome.
  • Online assessments may be taken and are available here: Vive Assessment.
  • Referrals from medical provider.

At Vive, we view the entire family as our client. This means our treatment team will involve you throughtout the therapeutic process as we evaluate and treat your child in our unique continuum of care. Our goal is to not only help your child, but to increase the overall wellness of your family by engaging with you throughout your child's stay.

The admissions process consists of the following:

  • Parent/Guardian initially calls Admissions at (435) 703-6470.
  • Admissions Director/coordinator takes information regarding clients.
  • Parent/Guardian provides insurance information.
  • Admissions Director verifies insurance and provides admission documentation.
  • Coordination and admission schedule takes place.

Cost of treatment will vary based on a number of factors. Specific Insurance coverages, self pay, as well as in network and out of network coverages will be dealt with on a case by case basis. For further assistance in determining these specific coverages for treatment, and for all other billing questions, please contact our billing office at (435) 922-5752.

We are happy to assist you and your family navigate through the billing process and provide you answers to make an informed decision when seeking treatment for your child.

Currently, Vive provides 12 beds in our acute division. Vive provides 24 beds for the residential treatment division for a total of 36 beds.

Upon arrival at Vive, our expert team of medical and clinical professionals will immediately begin the process of assessing and stabilizing your child in a safe and caring enviornment. As they complete these vital medical/clinical observations and assessments, they will then use this information to develop a treatment plan specifically tailored to fit your child's needs.

Vive Adolescent Care provides three distinct phases of care.

The first phase of care is where observation and stabilization occur. The focus is primarily on physical safety, emotional stabilization and assessing the need for pharmacological interventions. It is designed for clients in a mental health crisis whose needs cannot be met safely in a residential service setting. Although, this is where most of our clients begin, length of stay in this setting is determined on a case-by-case basis.

The second phase is sub-acute care. This phase is also focused on safety. However, while it still is medically based it adds intensive mental health treatment that is less restrictive than that of our hospital (acute) care. This short-term phase allows for more coping and social skills training, as well as deeper group therapy, recreational therapy and mindfulness/meditation.

The final phase of care is used to integrate our clients back into everyday life through a short transition period. Here, your child will come to Vive for treatment during the day but return home during the nights and weekends. In this transition phase therapy is heavily focused on building sustainable rountines and life skills application, while still providingmedical monitoring.

Every client is different, and length of stay is determined by many different factors rangin from treatment response, medical need, and insurance benefits. Our typical acute inpatient stay is 7-14 days. After that initial stay, it may be determined that the client can move to our sub-acute residential for an additional 7-30 days of treatment.

Depending on the discharge plan, the client could move into our partial hospitalization, which offers our last level of residential care. A partial hopsitalization stay is typically 7-30 days. After a client has completed our three levels of treatment, they will either be directed to more focused care at an outpatient program, which allows for clients to live at our Vive center during the day, or a long term program.

For safety reasons, each client is only allowed certain personal items when they enter the Vive facility. These items can be found in the Approved Belongings List, which your should have received prior to admission. Please do not send any extra personal belongings as they will not be allowed on the unit.

Upon admission all belongings are searched and documented on a client inventory sheet. If an unapproved item is found it will be documented and stored to be returned at discharge.

Vive believes family relationships are a vital part of treatment and we encourage visits. In person visits can be scheduled for Saturdays between 1-4 pm after the first week. Only two visitors from immediate family or approved contact list. Visits are limited to one hour. To schedule a visit, call the front desk at (435) 703-6476 and ask to be put on the schedule. Please schedule before Friday to ensure a spot.

At Vive, we believe a healthy diet is a key component to overall health. On site, we have two full time chefs who prepare fresh cooked meals 3 times a day. Our clients also have access to a variety of fresh fruit and healthy snacks, which have been approved by our nutritionist.

Understanding how much food plays a part in overall health, we ask that families not send treats or snacks to the facility. We do provide yummy treats throughout their stay, but it alters our therapeutic process when clients receive items from outside sources.

Communication with your child is something we care deeply about here at Vive. We understand the frustration and anxiouness that can play a part as you wait for information regarding how your child is progressing. Please understand, when we admit a new client into Vive, it is criticial that we give them time to calm down and settle into a good head-space.

Outside of the initial call to let you know your adolescent is safe and well, it is normal not to hear from anyone for the next 48 hours as they transition into becoming comfortable with our routines and begin to trust our treatment team and processes. During the first week you will receive a variety of calls from our clinical, nursing, and medical teams. Your child's therapist will also reach out during the week to set up a family call and begin integrating you into the process.

If you have additional questions that need assistance

Vive strives to quickly resolve any concerns or issues that may arise during treatment. If at any time you feel a concern has not been resolved, please call and speak to one of our patient advocates. Call (435) 703-6470 and ask for a patient advocate.

What Do You Do While Your Child is in Treatment?

Happy girl with mother

Idea 1: Write it down. Take some time to write down what was not working and what was working with your child. Consider the following questions: How am I doing holding boundaries while offering support and validation to my child? Am I doing well with co parenting with other parents? (if applicable) How am I doing at implementing appropriate limits and consequences for my child? What would I do differently if I could redo past situations with my child? Does my child feel like they matter to me even when limits are set? Am I putting energy and time into my relationship with my child?

Idea 2: Get into your own therapy. This will help you gain the clarity you need to see things from a different perspective. It can also help you gain the parenting skills that may be needed to help things go in a more productive direction.

Idea 3: Start on a transition. What does life look life after Vive? If your child is going on to a longer-term center, finding out possible options and getting the process started early is always more effective and less stressful. If your child is returning home, looking at options like outpatient and IOP programs now will help before your child leaves Vive is encouraged.

Idea 4: Get educated. Consider the following Parent Reading List to become further educated and become a valuable resource to your child.

Vive Adolescent Care

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